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Enterprise
5
languages in one deployment, not five
99.9%
SLA with credits, 99.95% on Enterprise
UHL
NDPA tier — the one a licensed bank sits in
The value here is not labour arbitrage. An African contact-centre agent costs $252–336 a month, so the case that works in North America does not work on this continent. The case that does work is coverage: languages no agent pool supplies, volume nobody currently serves, and accuracy on the names, numbers and currency that decide whether a call can be resolved at all.
Industries
Failed transfers, unauthorised debits and mobile-money disputes are repetitive, script-resolvable and enormous in volume. They are also the conversations most likely to happen in regional lingua francas rather than standard English.
Africa processes over 50bn mobile-money and instant-payment transactions yearly. Even a 0.1% exception rate generates tens of millions of multilingual support contacts every year from failed transactions alone.
Talk to enterprise
A bounded, paid pilot on a single workflow — failed-transfer status is the usual one — in five languages, measured against your own recordings. Four to six weeks, with a number at the end of it that either clears your bar or does not.
The playground runs every capability in the browser with no account. Bring a phrase your current vendor gets wrong.